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Default "Quick Action" to create Event in serviceMax Go able to be modified

Default "Quick Action" to create Event in serviceMax Go able to be modified

Default "Quick Action" to create Event in serviceMax Go able to be modified

In the new application, ServiceMax Go, the default quick action to create a new event in the calendar window (the '+' button in the bottom right corner), cannot be changed. It currently uses a standard SFM Transaction that it is not possible to edit. We tried to remove it from the SFM Mobile Permissions and in the SFM App Permissons, but the default SFM still opens up when clicking in the button.

However, in the FSA App, if we only leave our custom SFM in the SFM App Permissions visible in the mobile, the default quick action (in FSA, its a button labeled "New Event") opens the correct SFM we chose.

 

This should also be supported in ServiceMax Go, inclusively being able to choose which SFM to work with.

What is the underlying problem do you intend to solve with this idea?
Address business requirements when creating an Event, filling in custom fields.
How is the problem being addressed today, if at all?
Not addressed.
Product Area?
Mobile
What version of ServiceMax are you on?
ServiceMax Go 1.1
1 Comment
Roast Chef
Roast Chef

I agree, this is something that is really limiting on the GO app - as you rightly say this can be changed for FSA to launch whichever SFM you select, this really needs to be the same in the GO app. We have a different create event SFM, which has customised fields within, however an engineer could press this "+" on the calendar page and this launches a different "Create Event" page - which is confusing and different than our customised event creation from mobile SFM.