The Summer 16 iPhone app seems to mix 24h time and am/pm time and not present the user with a consistent approach. See below:
This is confusing for technicians and it should be possible to configure how the app should behave, or have it respect the SF or device settings.
I think this should be handled as a defect. The app is supposed to obey 24-hour clock and looks like there are parts of the app that is behaving not as expected.
I agree with Joseph and also suggest logging a defect for this. Its possible the issue is due to a different locale setting between the user and the ipad or iphone.
Forgot to update this idea...
We did raise a case and the problem is fixed in version 17.10.019 upwards
Here is a screenshot to show how its working now:
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