Within our Work Orders we have a lookup field which is linked to an SFM Search and looks up to the Installed Product object. Our technicians have to add the IP record for every IP they inspect on a customer site - to do this, they search the IP and add to a work detail line within the work order. When using this field linked to the SFM search they can perform an online search to find the IP they are searching for. However, they cannot download it here. They need to exit the WO and go to the Explore menu to download the record in full - it would be far easier if they could download a searched record from a lookup/search field rather than having to exit and go to a specific SFM Search to actually download the record. We cannot add the IP into the Advanced Download Criteria due to the fact that there are 3m+ records of IP within this object and this would make the sync and download unbearably slow.
What is the underlying problem do you intend to solve with this idea?
Ability to download from a search result
How is the problem being addressed today, if at all?
Manually exiting the search and going to Explore > Search to download.