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FSA Attachment Preview not available - Winter 17

FSA Attachment Preview not available - Winter 17

FSA Attachment Preview not available - Winter 17

FSA(iPad, Windows & Android) does not have feature to preview the downloaded attachments at WO, Location & IP level. When you try to launch any attachment(PDF, DOC, XLS etc) it asks to select an app to open it. Laptop FSA would use default program/app from system and launch. Where are in iOS and Android App, it asks to select app to open the attachment!!

To view SIR report also we need to install PDF viewer.

iPad Classic app launches all all types of document or media files within the app without additional apps to be installed on device.

FSA supposed to be the advanced app on the SVMX platform, we should have this useful and user-friendly feature of iOS classic app to be made available on FSA all platforms.

This is applicable to Winter 17 FSA.

How is the problem being addressed today, if at all?
We install 5-6 different app which are not certified by our Admin.
Product Area?
Mobile Field Service Management Other
What version of ServiceMax are you on?
Winter 17
2 Comments
Pastry Chef
Pastry Chef

Case# 00055704 has been raised already for this issue. Amit Jain

Product Team
Product Team

Via Joseph June​: Feature added in FSA for iPad and FSA for Android with 3.1.0 update