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FSA: Drag & Drop in IB Tree for Touch devices

FSA: Drag & Drop in IB Tree for Touch devices

FSA: Drag & Drop in IB Tree for Touch devices

In FSA: Drag and Drop is currently supported only on Field Service App on Windows Laptop running Windows Operating System without touch supportability. We need to have Drag and Drop feature available in Touch devices to align same user experience of FSA across the devices. It is not supported in iPad, Android Tablet and Windows touch screen laptops.

What is the underlying problem do you intend to solve with this idea?
Drag & drop allows users to move location or IP under IB tree without manually changing parent location on Location and IP. Drag & Drop takes 1-2secs move Locations & IPs under IB Tree but manual process takes 5-10mins based on hierarchy.
How is the problem being addressed today, if at all?
User has to capture the Location or IP which they want to move under another location and manually edit the record and update parent location on them. It takes more than 10 minutes perform this activity while drag and drop would do it in 1-2sec.
Product Area?
Installed Base Management
What version of ServiceMax are you on?
Winter 17
3 Comments
Staff Chef
Staff Chef

Hi Sandeep Reddy Musku​, this looks to be available from app version 3.3.2. Please see release notes. FSA Release Notes

FSA Release Notes

Regards, Richard

Pastry Chef
Pastry Chef

Hi Richard, It is delivered in 3.2.5 in March 18. We are using the feature without issues now.

Thanks,

Sandeep

Staff Chef
Staff Chef

Hi Joseph June​, please mark this idea as delivered.

I have already raised questions with Kevin Payne​ about what the process is for reviewing these ideas and on what cadence. It looks to us like that process is not working.

Regards, Richard