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FSA iPad Signature Capture block: don't close the capture block if users tap outside the block

FSA iPad Signature Capture block: don't close the capture block if users tap outside the block

FSA iPad Signature Capture block: don't close the capture block if users tap outside the block

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FSA iPad App: when a user is capturing the Customer or Technician signatures and they touch outside the signature block, it closes. This idea is to change this behavior to keep the Signature block active OR act as other capture screens function in FSA. The signature blocks have a cancel and refresh button on them.

Examples: When adding a Service Part or Time recording,if the user taps outside the box, a Discard Changes? box pops up.  

 

What is the underlying problem do you intend to solve with this idea?
When Customers and Users enter their signatures, they frequently touch other parts of the screen and the signatuer block disaears
How is the problem being addressed today, if at all?
none
Product Area?
Mobile FSA iPad Ap
What version of ServiceMax are you on?
20.1