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Force Configuration Sync for mobile Users

Force Configuration Sync for mobile Users

Force Configuration Sync for mobile Users

It would be very helpful to be able to force all mobile users to perform a configuration sync.

Our company is very new to ServiceMax, so we are making changes / improvements weekly.

There's no way to guarantee our mobile users are actually getting those updates because they have the option to cancel the configuration sync.

Product Area?
IoT
What version of ServiceMax are you on?
Summer 16
15 Comments
Staff Chef
Staff Chef
Product Team
Product Team

On the roadmap and working on it. We are planning to implement this via the Sync Gateway but won't be until 19.2 or so.

Mike Lin

Staff Chef
Staff Chef

Thanks Joseph June​, great to be getting this level of insight to the roadmap

Regards, Richard

Retired
Retired

@joseph_june given the dependency on Sync Gateway, I assume this is planned for ServiceMax GO mobile phone apps and future larger form factor apps based on that architecture?

Staff Chef
Staff Chef