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Go - Checklist could be saved as draft

Go - Checklist could be saved as draft

Go - Checklist could be saved as draft

We have checklists with non compulsory and compulsory questions which cannot be answered at the same time. When using Go app you cannot save checklists without answering to all question due to the compulsory questions.

Would be nice if answered questions could be saved as draft and continue later.

What is the underlying problem do you intend to solve with this idea?
To be able to use only Go app.
How is the problem being addressed today, if at all?
FSA app is used or user have to answer Condition analyses questions and Service action questions at the same time.
Product Area?
Servicemax Go
What version of ServiceMax are you on?
20.1
6 Comments
elina_ristila
Roast Chef
Roast Chef

This is really wanted feature to Go app and end users asking when this would be available.

elina_ristila
Roast Chef
Roast Chef
elina_ristila
Roast Chef
Roast Chef

Anyone else would like to save checklists as draft when using Go app?

elina_ristila
Roast Chef
Roast Chef

Hi, @TrevAlexSVMX any thoughts about when this is coming?

TrevAlexSVMX
Product Team
Product Team
Status changed to: Active

@elina_ristila 

You might want to include an example as this is currently by design.

But you can save a checklist and return to it.

Your issue is that you have a 'Required field' that in order to save that section must have a response.

Maybe your question / answer set needs to change to follow the logic.

My example from a demo org:

IMG_816ACAD953F0-1.jpegIMG_2C464A3823B7-1.jpeg

 

Here I just respond to the question 'not completed' so I can save and come back later..

Can you post your example so we can understand your use case a bit more?

elina_ristila
Roast Chef
Roast Chef

Hi @TrevAlexSVMX

Adding 'not completed' as a default answer to compulsory answer sets would solve saving issue, we have thought about this. But it would also make it possible that those questions are never really answered by tech.