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I would like to be able to force a config sync of the mobile app

I would like to be able to force a config sync of the mobile app

I would like to be able to force a config sync of the mobile app

A simple picklist value update can lead to save/sync errors if users have not done a config sync.

As an admin I would like to have a way to force the app user to do a config sync.

 

What is the underlying problem do you intend to solve with this idea?
Record save errors
How is the problem being addressed today, if at all?
notification by email
Product Area?
mobile
What version of ServiceMax are you on?
19.2
2 Comments
Sushi Chef
Sushi Chef

Yes - such a functionality is really needed. Especially when we are developing new features it might happen that the users have to do a manual config sync in the app. But how to inform the users (>500 in the near future). Some kind of a notification or - as written here a automatic forcing intitiated by a admin - would really help.

Pastry Chef
Pastry Chef

Totally agree, when you have over 500 users and deploy a new feature, its hard to make sure everyone performs the config sync straight away. Would be great to be able to push this from the server side and force all devices for a given configuration profile to perform a one-time config sync.