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In FSA, display the Service start time in summary page instead of travel start time

In FSA, display the Service start time in summary page instead of travel start time

In FSA, display the Service start time in summary page instead of travel start time

 
In work order summary page the time shows the travel start time instead of the service start time.
 
Suppose a work order is scheduled with start and end time as Feb 16, 9 AM to 12:30 PM -
travel time before = 1 hr and travel time after = 1 hr
 
In FSA check the calendar view to see the event. Double click on event to see the work order summary page.
 
Expected: Time should be 10 AM
Actual : Time shows as 9 AM
 
It would be beneficial for the technicians if the summary page shows the service start time rather than the travel start time
What is the underlying problem do you intend to solve with this idea?
Easy understanding for the technician and avoid confusion
Product Area?
FSA
What version of ServiceMax are you on?
20.1