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MFL Sync Issue - Sync Error List window should be expandable in MFL

MFL Sync Issue - Sync Error List window should be expandable in MFL

MFL Sync Issue - Sync Error List window should be expandable in MFL

Request:  Sync Error List window should be expandable

Sync window cannot be resized in MFL

What is the underlying problem do you intend to solve with this idea?
Custom error messages can be readable
How is the problem being addressed today, if at all?
Very difficult to read the custom error messages
Product Area?
Communities Work Order Management
What version of ServiceMax are you on?
Winter 17
6 Comments
kotamareddy123
Sushi Chef
Sushi Chef

We are in Summer 16 SP and ServiceMax Mobile for Laptop  Client Version : 16.60.022

kevin_maufer
Retired
Retired

GE's concern is more around the clarity and definition of the error with a clear/concise user action.  @Mark Magarelli

nick_sauer
Roast Chef
Roast Chef

For the standard sync conflict messages (SVMX defined) this clarity/resolution path would be most helpful.  I also think the ability for customer to customize these OOB errors w/ custom messages would be beneficial.

We have very difficult time with adoption due to the confusion coming from sync conflicts, and are seeking ways to get improvements in this area.

pmhodgson
Retired
Retired

@joseph_june is this something that is under consideration for FSA or ServiceMax GO?

archana_krishna
Product Team
Product Team

@pmhodgson  - FSA tablet design is a little different and shows the complete information. Unlike Classic MFL app, it is a list view that user can tap into to see full details. 

FSATab - Conflict DetailFSATab - Conflict DetailFSATab - Conflict listFSATab - Conflict list

In the ServiceMaxGo app too, user can swipe through the list of conflicts and see the complete message (has a scrollbar if the error is too long). Does this info help? 

archana_krishna
Product Team
Product Team
Status changed to: Not Planned

No plans for MFL.

ServiceMax Go has a better UX to view full details of sync conflict. Any suggestions to improve this on Go apps must b submitted as a new ticket