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On iphone Scheduled Date Time field is not populating when accessing the WO via Explore Search

On iphone Scheduled Date Time field is not populating when accessing the WO via Explore Search

On iphone Scheduled Date Time field is not populating when accessing the WO via Explore Search. However, when we navigate to the same WO via the Calendar, then the field shows the date and time.

Expected Results: When checking for Scheduled date/time on iphone, from WO Search, need to show the scheduled date time on the left.

What is the underlying problem do you intend to solve with this idea?
When checking for Scheduled date/time on iphone, from WO Search, need to show the scheduled date time on the left.
How is the problem being addressed today, if at all?
Not addressed.
Product Area?
Communities
What version of ServiceMax are you on?
Winter 17
4 Comments
Product Team
Product Team

This sounds like more of a defect rather than a enhancement request. Can you log this as a defect so that we can track and address the item?

Employee
Employee

Hi Joseph,

The enhancement request did come originally from a defect, SMX039799.

Customer Success Team

@joseph_june   It looks as though this defect has been closed.  Can we closed this Idea?

Product Team
Product Team
Status changed to: Active

@lisa_mercer 

In FSA we addressed this to some extent by maintaining a consistent view of the Work order no matter where it is opened from. With Bayer going live with FSA, does this help? This was not and will not be addressed in iPhone classic for which the idea has been logged.