We need the ability to configure/customize the file naming convention of output documents generated.
For example: We have 5 different types of output documents that we generate of one work order. The current naming convention is not human friendly and these documents are used by Back-Office and are send to customers.
The latest ServiceMax Go iPhone app, this has been changed just a little bit. the Work Order Number now shows properly, however the string behind it representing the date and time format is still a row of long numbers. The SFM used is not in the name and it is not possible to see which of the 5 SFM's is used hence which type of output document it is and thus has to be viewed one by one.
FSA For Windows and generating a service report online shows a worse naming convention however the API name is also included. We have APEX Trigger code available online which renames the entire document to a proper name of the SFM Transaction and the Date Time format is also properly named.
Service Report WO-00226344 07-08-2019 13.58.35.pdf
Service Report - With Price WO-00226344 07-08-2019 13.58.35.pdf
Instrument Acceptance Form WO-00226344 07-08-2019 13.58.35.pdf
On short term we need the SFM name back in the naming convention. In the long term we need to be able to configure this according to custom wishes. For example directly in the SFM transaction where have control of the entire naming convention so we can have the same details as demonstrated above which will apply to documents generated online, and in all apps
What is the underlying problem do you intend to solve with this idea?
Clarity of the output documents so you an see what it is and also from which SFM
How is the problem being addressed today, if at all?
There is no solution then manually opening each generated document and manually renaming it