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Push Notification should trigger background data sync

Push Notification should trigger background data sync

Push Notification should trigger background data sync

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When a Push Notification is send to a Device for ServiceMax Go then it should trigger an automatic data sync in ServiceMax Go so it already pulls in not only the new Event and Work Order but also any related records and any changes on other records made in the online environment.

What is the underlying problem do you intend to solve with this idea?
If not swiped to open the records are not in Go until a manual sync is Performed. Swipe to open also does not trigger advanced download criteria
How is the problem being addressed today, if at all?
Users must not forget to tap the manual data sync each time and then check if there is anything new via the Explore Search views.
Product Area?
ServiceMax Go
What version of ServiceMax are you on?
20.1
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