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Reduce steps to Sync Data on Mobile

Reduce steps to Sync Data on Mobile

Reduce steps to Sync Data on Mobile

The request is to expose the ability to Sync Data up front on the calendar view. As technicians receive an email or notification of a new/reassigned work order during the day the user must

  • Click the bottom/side toolbar
  • Click Tools
  • Click Status & Manual Sync
  • Click Sync Data Now

 

While aggressive and scheduled syncs are an option, it is not guaranteed the user is taking current action to trigger aggressive sync or is able to wait for the schedule. Some suggestions are adding a new button to the calendar Actions menu or being able to pull down the day view to act like refreshing a feed.

What is the underlying problem do you intend to solve with this idea?
Single click to one of the most used mobile functions
Product Area?
IoT
What version of ServiceMax are you on?
Summer 16