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Service Flow Automation | Display Date and Date/Time fields properly

Service Flow Automation | Display Date and Date/Time fields properly

Service Flow Automation | Display Date and Date/Time fields properly

When using Date or Date/Time fields as a merge field value in a Service Flow automation it sends the API value of the field and those do not look representative. It should automatically make these values properly readable similar to Salesforce Email Notification Templates do so it provides a user friendly and readable value. It should if possible take into account the Recipients' Timezone setting and show their configured value of timezone offset. 

What is the underlying problem do you intend to solve with this idea?
Add Date or Date Time fields without the need of creating a formula field for this
How is the problem being addressed today, if at all?
Created a Formula field to make the values proper.
Product Area?
ServiceMax Go
What version of ServiceMax are you on?
20.1
3 Comments
Product Team
Product Team
Status changed to: Delivered

As of Go app v1.5,  the date/time values in the notification content is displayed in the mobile user's timezone. This is useful as the mobile user doesnt have to do any math to convert the time or bother about timezones.

 

Product Team
Product Team

IMG_C6B8057C6C56-1.jpeg

Looks something like this  

Pastry Chef
Pastry Chef

Yes, I created this ticket when it was still using the api value and then maybe after an interim build update the dates suddenly look good. Does not seem to be an issue anymore.