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ServiceMax Classic Apps Should Utilise Available Screen Resolution

ServiceMax Classic Apps Should Utilise Available Screen Resolution

Currently, the classic apps such as iPhone Summer16 or iPhone Winter17 do not full utilise the available screen resolution on the device.

Below are two screenshots comparing an iPhone 5 on the left, and an iPhone 6 on the right:

You can see that despite the iPhone 6's higher resolution, the data shown inside the app is just scaled to fit the screen, instead of being built to natively take advantage of the higher resolution. The app shows exactly the same amount of data on each device, and the iPhone menu bar with the clock and signal etc. is enlarged and not its optimal size due to the scaling.

If I compare screenshots of another app, such as Apple's health app, you can see how the iPhone 6 (right) displays more than the iPhone 5 (left) and is built to display properly on an iPhone screen:

Note that the menu bar and clock are all properly sized and not scaled at all.

The benefit of enhancing the ServiceMax app to work like this is that we can display more data on the screen before requiring the user to scroll, and therefore saving time. It also looks more professional and fits with the look and feel of other apps installed on the device.

What is the underlying problem do you intend to solve with this idea?
Usability
How is the problem being addressed today, if at all?
n/a
Product Area?
Other
What version of ServiceMax are you on?
Summer 16
3 Comments
Product Team
Product Team

Form factor and layout will be adjusted for FSA including FSA Phone but not on the classic apps

Staff Chef richard_lewis
Staff Chef

Thanks Joseph, it would be good to see the FSA iPhone app delivered soon as I am seeing many of these ideas pushed out to it but don't think its due until the middle of next year.

Customer Success Team

‌ We have several customers trying to track items that are not planned for either MFL or classic Apps that have been indicated as being on the roadmap for FSA 3.0.  Would it be possible to compile those ideas that are not on the roadmap for MFL or Classic but ARE on the roadmap for FSA?