When ServiceMax sends push notifications for ServiceMax Go then ServiceMax Go should collect these messages in the app and show a little bell icon in the top right similar to Salesforce where you can view all push notifications send and collected to make sure the engineer does not miss any by closing them.
What is the underlying problem do you intend to solve with this idea?
Look back to see all historic push notifications to get an overview of what happened when
How is the problem being addressed today, if at all?
No solution, once viewed the push notification is gone and there is no track record on the device anywhere