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Support the SDK for Team Viewer12 on the iPad

Support the SDK for Team Viewer12 on the iPad

Support the SDK for Team Viewer12 on the iPad

Currently customers of ServiceMax have no way of supporting technicians in the field on iPads (or any mobile device). This would be from an internal IT perspective. We are looking for the Field Service App (FSA) to be compatible with the SDK for Team Viewer12.

How is the problem being addressed today, if at all?
It is not easily being resolved today. You need to have an iPad open and login as that technician with their login and password. Not secure.
Product Area?
Other
What version of ServiceMax are you on?
Summer 16
4 Comments
Product Team
Product Team

I think this is a great candidate for integration with a third-party SDK to gain specialized functionality that can benefit our customers. Are there number of customers that are looking to gain this type of functionality or specifically looking to utilize FSA with TeamViewer?

Customer Success Team
Customer Success Team

@former   Is this still an Idea that should be open?  Thanks!

Retired
Retired

@lisa_mercer I would say no. I have only heard of one client that needed it. 

Customer Success Team
Customer Success Team

@former   Thanks!

 

@joseph_june Is this one we close out?