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Sync Logs - Device Type

Sync Logs - Device Type

Sync Logs - Device Type

Status: Active Submitted by Pastry Chef on ‎05-08-2019 06:27 AM

Today, we don’t have the split regarding the device used for Android apps (Phone vs Tablet and Classic vs FSA tablet)

We have below values under Device Type in Sync logs:

MASTER_IPAD

MASTER_IPHONE

MASTER_MFL

MASTER_ANDROID is shown for Classic and FSA tablet Apps. We distinguish based on version 18.0.x and 3.5.x version whether the app is FSA or Classic. We should have another value for Android FSA as MASTER_ANDROID_TABLET for efficient reporting and anlytics purpose. 

@joseph_june FYA.

What is the underlying problem do you intend to solve with this idea?
Analytics on Sync logs
How is the problem being addressed today, if at all?
We distinguish based on version 18.0.x and 3.5.x version whether the app is FSA or Classic.
Product Area?
Mobile Apps
What version of ServiceMax are you on?
19.1
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