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Sync on Drag Down (FSA)

Sync on Drag Down (FSA)

Sync on Drag Down (FSA)

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Right now the user has to navigate away from what they are working on and touch "Tools" icon and touch "Sync Data Now".  I'm suggesting that the user can simply swipe or drag down on the FSA app from any screen to force a "Sync Data Now" operation similarly how a lot of main stream social media mobile apps behave.

What is the underlying problem do you intend to solve with this idea?
More intuitive GUI and less steps to perform a "Data Sync Now"operation.
How is the problem being addressed today, if at all?
Right now the user has to navigate away from what they are working on and touch "Tools" icon and touch "Sync Data Now".
Product Area?
Mobile Field Service Management
What version of ServiceMax are you on?
Autumn 17
4 Comments
Product Team
Product Team

The upcoming FSA iPhone and FSA Android phone apps will have a header section that contains a Sync button you can use to view current sync status as well as run sync now. Similar concept will be brought over to the FSA iPad and FSA Android Tablet apps when we update the UI on the tablet apps.

Employee
Employee

Thanks, Joseph.

Staff Chef
Staff Chef

This works well on the ServiceMax Go iPhone App

Product Team
Product Team
Status changed to: Not Planned

Changing the status to "Not planned" because we have no plans to change the experience on FSA.

This improved experience is already available on ServiceMax Go