Unable to Access Child records View

Unable to Access Child records View

We are unable to launch View process of Child records FOr Example, In the Work Order SFM, we have Assigned Tools/Technicians as child. We are unable to launch View from this child object (Assigned Tools/Technician). This issue is happening only in MFL. We are able to perform the same from ipad,iphone and Android.

ServiceMax case# 00052794 for more details.

How is the problem being addressed today, if at all?
A workaround to achieve the same is to add a reference field in the layout which points to the same record and the same field can be used to open the child record from the view process.
Product Area?
Communities Mobile Field Service Management
What version of ServiceMax are you on?
Summer 16
1 Comment
Product Team
Product Team

We are not planning to make any enhancement request on MFL Classic (mobile for laptop). Any new enhancement will be made to the FSA Window app.