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Use TouchPad and/or Touch Screen to enter Signatures

Use TouchPad and/or Touch Screen to enter Signatures

Currently for the Mobile Client for Laptops (Windows) the only way you can set a signature is by using the Topaz Signature client. It would be great to see that the laptop's Touch Pad or if Present a Touch screen can be used to sign the Work Orders instead.

What is the underlying problem do you intend to solve with this idea?
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How is the problem being addressed today, if at all?
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Product Area?
Mobile Field Service Management Work Order Management
What version of ServiceMax are you on?
Summer 16
4 Comments

This is available in Summer 16 release. Checkout FSA - Field Service App

Sushi Chef jeroen_schwankh
Sushi Chef

Correct, I can confirm that it works good in the field service client for windows.

Sushi Chef warrenhalbie
Sushi Chef

Are there instructions anywhere on how to do this to get the trackpad to function like an external signature capture pad that can be signed with a stylus

Hi Warren,

Signature capture through trackpad should work automatically on FSA, no configuration needed. Are you asking about using an external signature capture device?