I would like to search for WO around me based on my "last known location" or Geo Code (if allowed by the counrty) so that I can do a self dispatch
This would be absolutely amazing! I imagine that the stock search feature would be a great starting point for how this functionality should look and feel. A real map with pins around me. We just need to be able to clearly setup filters to specify what kind of work orders should be shown.
A very useful feature, for sure used in a day to day! Looking forward to it.
This could be a game changer for field utilization.
Thanks for the suggestion. Something that we are currently considering on Go.
@onclinr @Alex @msantamaria @JorgeSilva This is an idea we are considering to include in the Go app and I'd like to validate some assumptions / design considerations with you and ask a couple questions
1. This capability will require the Work orders to have proper geocodes. The plan is to rely on the Latitude and Longitude (ServiceMax packaged fields) on the WO for this data. Incase this is not present, we perhaps will derive the geocodes using the standard Address fields.
Are your Work Orders always geocoded?
2. To being with, we think we will cap the distance filter of max 5km from tech's location, this could perhaps be made configurable too. Is this a reasonable distance?
3. I assume that the technician will likely perform an "Online Search" to make most of this feature as he would want to see records that are "Not" downloaded in his app. Is that right?
4. What did you mean by "geocode if allowed by country"? How is this controlled in your setup?
Thanks and yes @onclinr . The answers are helpful.
I will come back to you on some proposed designs and assumptions soon
This is a great idea, in regards to distance, it should be a setting configured at the group level set by the admin as different regions/countries have different constraints on travel distances between work orders.
@archana_krishna is this possible?
@brenoburks @onclinr To begin with, we plan to address the usecase where the tech wants to view whats around him "now". So,
To build this out further, we can extend to other use-cases where the technician might look at what's around his future Work order or another location.
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