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Winter 17 Android Classic App Search SFM on ATT is not showing WO# after ATT#

Winter 17 Android Classic App Search SFM on ATT is not showing WO# after ATT#

Winter 17 Android Classic App Search SFM on ATT is not showing WO# after ATT#

ATT.JPGWe build an Search SFM for FSR clocking feature on ATT object. iPhone, iPad classic app and FSA(All devices) show ATT# followed by WO#. Which is easy for FSRs to find out the ATT based on WO#. In Android classic app, in Search SFM list, we see ATT# twice. FSR has to select each record to know the WO#.

What is the underlying problem do you intend to solve with this idea?
This is not user-friendly behavior and app behavior is inconsistent across devices. Our designs are going for a toss and we are not able to provide unique user experience across all devices.
How is the problem being addressed today, if at all?
No workaround.
Product Area?
Mobile Field Service Management Other
What version of ServiceMax are you on?
Summer 16
1 Comment
Pastry Chef
Pastry Chef

This issuer is fixed now in version 17.10.013 app