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Work Group calendar visibility [Bayer]

Work Group calendar visibility [Bayer]

Work Group calendar visibility [Bayer]

Ability for techs to see other tech’s calendars in their respective Work Group

Integrate with Outlook type platform

What is the underlying problem do you intend to solve with this idea?
Streamlined efficiencies for field techs with instant work group visibility
How is the problem being addressed today, if at all?
From the home page in the browser, the technician can click on the multi-user button under the calendar.This button shows the calendar for the entire work group.
Product Area?
Mobile Field Service Management
What version of ServiceMax are you on?
Summer 15
4 Comments
Customer Success Team
Customer Success Team

@archana_krishna  @joseph_june   Is this still an issue with FSA/Go?  If not, can we move this to not planned?  Thanks!

Product Team
Product Team

We haven't addressed this use case in our mobile apps yet. We should leave this open.

This looks related to https://community.servicemax.com/t5/Mobile-Ideas/Enable-Add-to-Calendar-from-Mobile-Calendar/idi-p/1... . Additionally, we are working on building targeted experiences for complex jobs involving multiple technicians. This idea is being considered.

Product Team
Product Team
Status changed to: On The Roadmap
 
Sushi Chef
Sushi Chef

Hi Archana - does this also look at integrating outlook calendars which was in the title of this of is this totally focused on seeing the calendars of colleagues which is equally important. Visibility of team calendars today is restricted to the browser and drives engineers our of their mobile devices.

Let me know if I should create a separate idea for this please