iPad Sync Status

Understanding the last configuration sync time is critical from an admin perspective.  If last config sync/last data sync times were stored on the technician record admins would be able to easily report on these and ensure all technicians are compliant with sync statuses.

Product Area?
Communities IoT
What version of ServiceMax are you on?
Summer 16
3 Comments
Roast Chef
Roast Chef

As well as build workflows to prevent certain processes if a config sync has NOT been performed

+1

Pastry Chef
Pastry Chef

I just want to reiterate Stephen's point, this is critical, we can simply can not improve our sync set ups if we can not measure them in the real world.

Retired
Retired

Sample sync status reports are being released in the upcoming Spring 15 release of ServiceMax for iPad mobile app. These will cover reporting on initial sync times, config sync times, incremental data sync times, and count of sync calls & failures. Stay tuned for more information...