cancel
Showing results for 
Search instead for 
Did you mean: 

Backup solution recommendations?

Highlighted
Line Chef
Line Chef

Backup solution recommendations?

Hi,

We are going to be going live with a couple of projects using Servicemax for managing our field service activities. The native backup capabilities of the Force.com platform are not very sophisticated. Does anyone use a paid for backup solution in order to perform full daily backups of your Servicemax/Salesforce org? If so, would you recommend it to others?

Regards,

0 Likes
Reply
Grill Chef
Grill Chef

Re: Backup solution recommendations?

We have used Backupify for Salesforce now for almost 2 years and have been pleased. So far, knock on wood, we haven't needed to restore anything, but it's still peace of mind. We run a scheduled back up our Salesforce and ServiceMax production org and Developers Sandbox weekly.

Regards,

Jane

Employee
Employee

Re: Backup solution recommendations?

Hi Michael Peterson

A sys admin can schedule weekly data exports. It will email the admin once a week with a link to download the export of all the data in the org. They can also export everything on the spot as well. Setup | Data Management | Data Export

https://help.salesforce.com/htviewhelpdoc?id=admin_exportdata.htm&siteLang=en_US

SFDC offers a data recovery to the tune of around $10 K. They require a very good business justification if a customer even wants it badly enough to pay that much due to the effort involved on SFDC's side.

https://help.salesforce.com/HTViewSolution?id=000003594&language=en_US

Yes, regarding Backupify, I have heard from many that its a good solution.

Thanks!

Younus

crt_younus​   crt_younuss​

Employee
Employee

Re: Backup solution recommendations?

Hi Michael Peterson

Thank you for posting here in community.

Kindly confirm if the above information answered your question or if you have further questions.

If your question has been answered then mark the question as answered.

Thanks!

Younus

crt_younus​

0 Likes
Reply
Grill Chef
Grill Chef

Re: Backup solution recommendations?

Hi

Have you controlled via profiles who can delete or mass update your records? With the right controls in place you can minimise the need for backups. As a side note you can use tools like Jitterbit to construct meaningful data extracts that can then be reference by the likes of excel or an sql db. especially useful if you want to keep historical records like activities

cheers

Tye

0 Likes
Reply
Sushi Chef
Sushi Chef

Re: Backup solution recommendations?

Here are some scenarios to make you think twice about downplaying the need for backups:

  • SF is attacked, their data center(s) are corrupted and recovery will take weeks.
  • One of your admin accounts is breached and all data is lost.
  • A 3rd party connected app is hacked and data is lost
  • Something else that hasn't been thought of yet!
0 Likes
Reply