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Can we change the status of a case in the new CSP?

Sushi Chef
Sushi Chef

Can we change the status of a case in the new CSP?

I'm loving the new customer support portal! One question though - How do we change the status of individual cases?  I have just added a comment, so that SM Support can continue to work on the case, and would find it helpful to have the case marked as something other than "Pending Customer" as the case is now "Pending SM Support".

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