As part of the Lightning Experience readiness changes we need to convert attachments to Salesforce files.
I am trying to understand what would the impact be of migrating from attachments to Salesforce files prior to performing a ServiceMax upgrade to v19? Would the user notice a material change? Is it even possible to do this, or must we upgrade to ServiceMax v19.2 prior to doing this migration.
I have 2 orgs to upgrade: one each on v17.1 and v18.1