How do Service technicians get Leads over to Sales?
I see some Sales Leads fields on the Work Order object but I'm not sure if there's any built in functionality that leverages those fields. Does anyone use these fields to pass Lead Info over to Sales? If so, how do you use them? How else does anyone send Lead information over to Sales from Technicians using Servicemax (but DON"T have an SFDC license with full access to CRM)?