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Installed Product - Configuration Section

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Line Chef
Line Chef

Installed Product - Configuration Section

Hello,

I am having some trouble with my Configuration Section on my installed product object.  It seems I can add child installed product to a parent, but that child does not show in the parent's configuration.

This has to be an easy thing I am missing.  Below is a picture of the installed product configuration. TestProduct #101 has a Child TestProductforPricing #XXX2.  However, it is not showing in the tree.

At the end of the day, what I really want to accomplish, is a way to display an installed product's parent-child relationship hierarchy.

Thanks,

Matt

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Employee
Employee

Re: Installed Product - Configuration Section

Hello,

Does the child installed product have Top-Level field set to appropriate value, in addition to Parent field? If not, please set it, as the installed product hierarchy is determined with Top-Level as the reference.Please check online help section Building Installed Product Hierarchy for an illustration.

Regards,

Meenakshi.

Grill Chef
Grill Chef

Re: Installed Product - Configuration Section

In the Image you attached I can see that this child of installed product have Top-Level but Parent field is empty

for configuration tree show only if the child hlod the parent and top-level

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