ServiceMax Customer, Partner, Employee Access
I am having an issue with the Topaz signature pad. When I am entering the signature, the signatures have spaces and are not showing properly. The device I am using is the one recommended by SVMX: Model T-S461-HSB-R Siglite. See image below:
It works perfectly with other applications such as word, but not with mfl. Look at image below for MS Word. Any ideas what is wrong?
Hi Babis,
Sorry to hear this is happening. This has been reported as a defect and was addressed in the Summer 15 SP release. Please open a case with support and they can upgrade you, at your time of choosing.
List of known fixes in this release can be found here: http://release.servicemax.com/Summer15/IssueListSP.pdf
Thanks,
ChrisM.
ServiceMax
crt_chrism
Hi Babis,
Sorry to hear this is happening. This has been reported as a defect and was addressed in the Summer 15 SP release. Please open a case with support and they can upgrade you, at your time of choosing.
List of known fixes in this release can be found here: http://release.servicemax.com/Summer15/IssueListSP.pdf
Thanks,
ChrisM.
ServiceMax
crt_chrism