Service Performance Metrics to Drive Operational Excellence
Are you interested in tools that provide instant across your service KPIs and help drive operational excellence? Then take a look at this video where our Product Manager, Swetha Tupelly, talks about ServiceMax Service Performance Metrics (SPM). She discusses:
Metrics that drive customer experience, efficiency, and revenue
How ServiceMax simplifies insights with SPM
How the engine works
For a deeper look and a customer discussion on SPM, please check out our Product Design Time recording with Swetha.