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Service Performance Metrics to Drive Operational Excellence

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Service Performance Metrics to Drive Operational Excellence

Are you interested in tools that provide instant across your service KPIs and help drive operational excellence? Then take a look at this video where our Product Manager, Swetha Tupelly, talks about ServiceMax Service Performance Metrics (SPM). She discusses:

  •  Metrics that drive customer experience, efficiency, and revenue
  • How ServiceMax simplifies insights with SPM
  • How the engine works

For a deeper look and a customer discussion on SPM, please check out our Product Design Time recording with Swetha. 

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