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Update Installed product from Work Order

Fry Chef
Fry Chef

Update Installed product from Work Order

I want t o update Installed Product Top Level, Parent Level fields form work order via SFM. I hope this is possible?

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Sushi Chef
Sushi Chef

Re: Update Installed product from Work Order

It depends on at what point you need this to happen.

You can do it in an SFM when you're creating the work order from the installed product. 

If you need it to update the installed product after the work order is created your best bet is to use an SFDC process or flow. If you go this route, you'll need to be aware of the potential for sync conflicts if the mobile client is doing other updates to the installed product.