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Updating Software from Spring 14 SP to the latest version

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Sushi Chef
Sushi Chef

Updating Software from Spring 14 SP to the latest version

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Hi Everyone, we are currently planning to upgrade our Service-max package from Spring 14 SP to the latest version. Will there be any Issues as we are upgrading from very old version to the latest one?

Thanks,

Srikanth.

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Pastry Chef
Pastry Chef

Re: Updating Software from Spring 14 SP to the latest version

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Srikanth,

I've performed a few upgrades and haven't seen any major issues. I perform a full end to end validation of all our processes in ServiceMax to ensure the SFMs, Workflow rules, validation rules and triggers function properly. I do this in our Sandbox and develop training materials during this process.

The upgrade process is not that difficult. Open a Case with Tech Support and they will help you and answer any questions.

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Pastry Chef
Pastry Chef

Re: Updating Software from Spring 14 SP to the latest version

Jump to solution

Srikanth,

I've performed a few upgrades and haven't seen any major issues. I perform a full end to end validation of all our processes in ServiceMax to ensure the SFMs, Workflow rules, validation rules and triggers function properly. I do this in our Sandbox and develop training materials during this process.

The upgrade process is not that difficult. Open a Case with Tech Support and they will help you and answer any questions.

View solution in original post

Re: Updating Software from Spring 14 SP to the latest version

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Thanks John, great answer and response. 

Srikanth,

You can place a case for your sandbox org to be upgraded first, as John states.  If this is a recent copy of production, this will give a better indicator too, of how long the upgrade will take to run. 

Thanks,

ChrisM.

ServiceMax

@crt_chrism

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