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Line Chef
Line Chef

Verifying addresses

After a data load for Accounts, Contacts, locations is there a way to verify all addresses for the Google maps? or does one have to verify each address one at a time?

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Roast Chef
Roast Chef

Re: Verifying addresses

This is a good question.  We ended up doing a mass-export and using a geo-locator webservice and then mass-uploading the lat/long output, but obviously not a very sustainable process.  Did not handle "c/o Customer Name" entries very well at all either :/

If there is a way to trigger "verify Address" code on multiple records this would be very helpful for us as well.

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Roast Chef
Roast Chef

Re: Verifying addresses

my guess is that this "verify address" button queries an outside service, and that that service itself has limits on use frequency - which is why a mass-validate button wasn't introduced, because would just lead to errors if we tried to validate too much too quickly (which i can personally say i would absolutely end up doing )

So as much as ServiceMax would like to implement a tool like this, chance that it is just not possible

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Fry Chef
Fry Chef

Re: Verifying addresses

Informatica's Address Validation and Geocoding services offer record-based or batch-based validation and extension for very low cost. See AddressDoctor: Salesforce for details. 

These services are easily embedded into ServiceMax through the SFDC AppExchange.  Here is a video on how it works,  Informatica Cloud Address Validation for Salesforce - Informatica Corp. - AppExchange.

A good first step in analyzing the overall health of your ServiceMax Data would give you an idea of the magnitude of your challenge.  We've introduced Rev, a free service to help business users understand the issues in their data, see http://rev.informatica.com.  If your a ServiceMax Professional Services Consultant, this is also a great tool to use in the data move/assessment phase of a delivery project.

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Fry Chef
Fry Chef

Re: Verifying addresses

Acme Data has an address verification app for ServiceMax in the MarketPlace.  You can see it hereAcme Data.  It covers address verification from every angle.