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What's your experience with service plans?

Roast Chef
Roast Chef

What's your experience with service plans?

Hi everyone,

Its been quiet on here lately so thought I'd inject some life back in to our group and get your feedback on something I'm looking at.

I am interested in your experience/advice on using the Service Plans because we have a project to revamp our contracts and I am investigating the opportunity to move away from our customisations, and use the Service Plans. This would involve moving to the Smax entitlements and may involve some customisations on Labor Pricing - we have multiple currencies within a country for example.

Anyone using them and got any advice?