Considered building out a connected device cloud to pull service data from your installed base and auto-create the Work Order?
How about monitoring your service fleet for telemetrics data to reduce fuel consumption or identify issues before your technician is stranded and your SLA jeopardized?
Clickable schematics that populate in to your parts order?
Seamless access to your ServiceMax data from your email client?
How about collecting payment directly at the conclusion of service?
The Technology Partners space will be your source for these value added capabilities.
To drive further cost out of your service delivery chain, what other technologies are you considering for your business?