In order to reduce our licencing costs by using only ServiceMax licences and not Salesforce licences, we have been advised to change all our users from a "Salesforce" User License to a "Salesforce Platform" User License. Fair enough.
But it then looks like we'll need to redefine and redeploy all our existing profiles (as we can't change the user license type in the profile, for reasons we think we understand.
Has anyone else encountered such a situation? What advice would give?
Alternatively a dataload may help you. If you exported all your users. Then update the usernames for them all to have a 2 on the end and deactivated them all. Then loaded all of your users back in to create new users. Unfortunately your would have to deal with reparenting the records.
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