Highlighted
Grill Chef
Grill Chef

sso Access via ServiceMax app

hi,

we have implemented the authentication via SSO access. we have used the delegated process and built a custom page.

the process start by the servicemax app. the app access the custom page and then send the authentication request to Salesforce.

the delegated authentication work but the Salesforce 1 app is opened instead of the servicemax app.

anyone has implemented SSO access trough the servicemax app?

thanks,

Luca

0 Likes
Reply
Highlighted

Re: sso Access via ServiceMax app

Hi Luca,

We have successfully implemented SSO through ServiceMax.

Have you tried to put the custom link (of the custom page) in the ServiceMax App setup? You can do this by go to Settings > ServiceMax app > Custom > insert your custom link.

Best,

Ruth

Highlighted
Grill Chef
Grill Chef

Re: sso Access via ServiceMax app

Hi Ruth,

thanks for answer.

we are using the delegated authentication and built a custom page.

the process start by the servicemax app. The app access the custom page and then send the authentication request to Salesforce.

the delegated authentication work  but the Salesforce 1 app is opened instead of the servicemax app.

here you are the custom page implemented and configured in the servicemax app:

https://pdvcollprj.sky.it/chp/external/service_max/login_servicemax.jsp?

thanks,

Luca

0 Likes
Reply
Highlighted
Grill Chef
Grill Chef

Re: sso Access via ServiceMax app

Hi Ruth, can you share the sso details ? what did you implement ? federated or delegated authentication?

thanks,

Luca

0 Likes
Reply
Highlighted
Grill Chef
Grill Chef

Re: sso Access via ServiceMax app

Hi Ruth,

Thanks for feedback

I confirm your feedback. We tested in such way

Even though we are live with delegated

Auth

Regards

Luca

Inviata dal mio Windows Phone

0 Likes
Reply
Highlighted

Re: sso Access via ServiceMax app

Hi Luca,

The SSO is federated. It was implemented by the customer IT team. I don't have much detail about the implementation itself but we are using SSO on iPad in Production.

Thanks,

Ruth     

Highlighted
Grill Chef
Grill Chef

Re: sso Access via ServiceMax app

Hi Ruth, can you get the implementation details? we would like to know the details concerning the SSO details (is in the single sign on menà in salesforce)

and the use case for servicemax app

thanks,

Luca

0 Likes
Reply
Highlighted

Re: sso Access via ServiceMax app

Hi Luca,

We don't have access to the implementation details.

Regards,

Ruth    

0 Likes
Reply
Highlighted
Grill Chef
Grill Chef

Re: sso Access via ServiceMax app

Thanks For answer

Luca

Inviata dal mio Windows Phone

0 Likes
Reply