Ability to add signature on online created service reports

[jeroen_schwankh]

Currently when generating a PDF online in the web browser there is no way to immediately add a signature to the pdf generated, it is only possible in the mobile apps. We would like to see this being developed. If for some reason it is not possible to do that because it is in the web browser a good alternative would be that the places where you can put a signature in the document would create an Adobe Reader compatible signature field.

[nick_sauer]

This one is really important for Varian, as majority of field users are online only.  Different regions are trying to implement custom solutions to allow e-sign online...we'd obviously strongly prefer a native solution that we can implement globally, and is the same online/offline.  Is there any update on roadmap for this?

Ramesh Kotamareddy​Richard Coletta​

[nick_sauer]

Question related:  Can you sign an output document in a browser?

[mmajerus6]

We get a lot of questions about this missing functionality from our global users. If our engineers have connectivity, they often use their laptop. If the laptop has a touchscreen or a decent track-pad, it would be ideal for the engineer to get customer signature even in the browser without having to use a separate mobile application, like the FSA, which does allow this.

Lisa Mercer​

[raul_chamorro]

Please have this functionality under consideration as it very important to the business.

ServiceMax is using a custom page (apex/SVMXC__OPDOC_Delivery), so should be easier to add the code to have a pop-up to sign, like in the MFL or FSA.

Thanks.

Joanne Ardis​ Carlos Mira​