When entitling a Work Order using an Included Service the expense discount entered for the service is not applied to the expenses when the get price function is run. It would be nice apply a discount to the expenses for a particular service in the same way we can cover parts and labor. For example, I could offer all my customers who have contracts with me a 50% discount on expenses incurred for installation of any new equipment that is placed on the contract.
What is the underlying problem do you intend to solve with this idea?
Enable discounting of expenses on entitled work orders in the same fashion as parts and labor.
How is the problem being addressed today, if at all?
We currently apply expense pricing to the entire contract in order for the discount to be applied to the work order
Communities Warranties & Contracts Work Order Management