Currently, the Advanced Pricing functionality does not allow you to filter the parts lookups on the Part and Labor tabs to only view those products associated to the Service/Maintenance Contract. We are unable to easily indicate which products a user should be viewing for a particular job in this scenario. The idea is the ability to filter parts lookups to view only the products on the Service/Maintenance Contract, Parts Pricebook, and Service Pricebook associated to the Work Order. However, the user should have the ability to override this filter and select a product outside of the contract.
How is the problem being addressed today, if at all?
It is not being addressed.
Communities Parts Management Warranties & Contracts Work Order Management