Images in Checklist Questions and Answers

Images in Checklist Questions and Answers

Unable to use any kind of images in Questions & Answers and Section Header. We have requirement to show Safety Matrix while completing Checklist and FSR should fix the risk based on Safety Matrix.

We are in 18.2 version

What is the underlying problem do you intend to solve with this idea?
Adding Images or Pictures to checklist Question
How is the problem being addressed today, if at all?
We have added it as Static Resource and put the link in Help Text as workaround.
Product Area?
What version of ServiceMax are you on?
Winter 18.2
Product Team
Product Team

Is the idea to be able to add image to the actual question or the section description itself? Could this be accomplished by using the help URL that points to web page which contains that image? One thing that will be helpful in the upcoming phone apps is that URL will open within the ServiceMax app and not just launch the browser (safari or chrome).

Pastry Chef smusku
Pastry Chef

Hi @Joseph, We are using Help URL for the same purpose but it is a workaround(its not working in 3.4.0 onwards and case is raised). We would like to have better user experience where user can see Risk Matrix as soon as the section is loaded and answer the questions based on the Matrix. We would like to use images or Smileys as answers for questions where we want to capture feedback through visual representation of answers like Satisified, Dissatisfied and Nuetral.

Its interesting to know the upcoming phone FSA App opens in the App itself. What is the roadmap for FSA Tablet and Laptop? Does it work without internet connection?

Product Team
Product Team
Status changed to: Under Consideration