Increase field lengths in Service Report PDF

Increase field lengths in Service Report PDF

Currently the field lengths which are being displayed are max 40 characters. If the Product field length is more than 40 characters then the report is chopping of the prices to be displayed.

The Idea is to enable support for breaking the field length to the next line in order to display the PDF in the right format.

What is the underlying problem do you intend to solve with this idea?
Not able to provide the Service Report to the customers.
How is the problem being addressed today, if at all?
-
Product Area?
Work Order Management
What version of ServiceMax are you on?
Summer 15
2 Comments
Sushi Chef
Sushi Chef

I would contact support, or look at your service report HTML. It looks to me like the overflow is being hidden. You would also need to valign the other cells to the top so that when it wraps to two lines the text in the other cells isn't just floating in the middle.

Grill Chef
Grill Chef

Hi David,

Thanks for your reply! I did all trials but was not able to fix the issue. Support said its the existing bug in the package itself. So, thought of posting as idea so that it will be fixed in future releases.