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Single Service Report for Multiple Work Orders

Single Service Report for Multiple Work Orders

Single Service Report for Multiple Work Orders

Ability to produce a single Service Report for multiple Work Orders that are linked in Parent/Child relationship. Idea is to generate the Service Report from the Parent Work Order and the Service Report to display all the Work Orders that have been completed, the parts consumed, labour hours, travel details and expenses for each Work Order. Should also include the ability to:

- list each Installed Product serviced per Work Order

- order/categorise the data on the report by each Work Order i.e. WO Number and all Work Detail lines below

 

What is the underlying problem do you intend to solve with this idea?
- Better user experience i.e less clicks- Produce a single report rather than multiple reports- Customer required to sign one service report in a day for linked jobs
How is the problem being addressed today, if at all?
Users are navigating to each individual WO and generating a Service Report per WO.
Product Area?
Mobile Field Service Management Work Order Management
What version of ServiceMax are you on?
20.1