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Support for Salesforce files

Support for Salesforce files

Support for Salesforce files

Support for Salesforce files for record attachments, checklist attachments, and service reports.

This is currently planned for 18.3 for web and 19.1 for mobile.

What is the underlying problem do you intend to solve with this idea?
If we use Salesforce files as attachments, none of the new files are visible on mobile. Also, new attachments created through ServiceMax aren't created as Salesforce files, but they should be.
How is the problem being addressed today, if at all?
Don't use Salesforce files. Stick with the older attachments instead.
Product Area?
Communities Reporting & Analytics Work Order Management
What version of ServiceMax are you on?
Winter 18