Our users complained about the time field for each time stamp. When they entering a time from browser (ex. Initial Response time, Complete Time...), they have to select the hour and minute from the drop-down picklist which cause a big time consuming and very bad work efficiency.
99% of every application allows you to type in time and date and Servicemax should do this as default too.
What is the underlying problem do you intend to solve with this idea?
1. Bad work efficiency2. Accurate Data → Because we can`t get accurate time if this field is not user friendly
How is the problem being addressed today, if at all?
All Servicemax users have to scroll down and select the HH/MM every time entering a time.