The customer would like to know if we have a webservice we can share that will allow them to automatically create conditional based PM Plans when a contract is activated or if the functionality is on the road map. If not, what fields are required to manually create a conditional based PM Plan and have it successfully create a WO.
There is no Standard webservice for automatically creating a condition-based PM Plan from an SCON upon Contract Activation. You can manually create a Condition-Based PM Plan from the Service contract using the standard SFM Wizard button. In order to successfully create a Condition-Based PM Plan, you will need to select a condition-based pm plan template, which will automatically select coverages from the SCON that match the Product defined on the template. Keep in mind that if you want to have multiple coverage lines on a single Condition-Based PM Plan, they will have to be all the same product, as Condition-Based PMs do not support multiple types of products using a single PM Plan Template. The template (and auto-mapping) will populate most of the other fields in the SFM for you, but you will also need to indicate Start/End date of the PM Plan.
What is the underlying problem do you intend to solve with this idea?
utilizing both Service Contracts and Condition-based PMs.
How is the problem being addressed today, if at all?
Not able to create both at the same time. Only able to do one thing.